Our business
Our team proudly serves approximately 16 million customer transactions per week in the United States. Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates.
Relentless Focus On The Customer
We believe genuine relationships with our customers are the key to their success and ours. Whether you’re a do-it-yourself customer or a professional contractor, we listen closely to your needs and deliver solutions that meet – and exceed – your expectations.
The Right Products At The Right Price
Lowe’s strives to provide customers with everything you need to get the job done – from home maintenance and repairs to remodeling and decorating. We have an extensive selection of products from national brands, as well as private brands shoppers can only find at Lowe’s.
In-Store
1,700+ Lowe’s stores in the U.S.
Generally open seven days per week and average 112,000 square feet of retailing space
At the Jobsite
Lowe's associates meet with Pro customers in their work-place or jobsite and leverage stores and fulfillment centers to ensure their needs for products and resources are met
Contact Centers
Direct phone sales and customer support
Operates contact centers in a virtual workplace
Online or Through Our Mobile App
24/7 shopping experience through Lowes.com and mobile applications
In-store, pickup lockers and curbside pickup as well as
home delivery and parcel shipment
Installation Services
Get projects done right with our network of professional installers. Lowe’s helps install windows, flooring, roofing, kitchens and more around the home. Plus, we have special financing options to help get the project done at the right time and for the right price.
The Right Team Of Experts
From our store associates to our contact centers and corporate teammates, we hire talented thinkers and doers, rich with product and project knowledge. Our associates are experts in remodeling, repair and installation and offer support in-store, in-home and on the jobsite.