Our Approach To Corporate Responsibility
Our sustainability strategy focuses on three pillars: Our People and Our Communities, Product Sustainability and Operational Excellence. Key topics include:
- Attracting, developing and maintaining a diverse, health-conscious, skilled and engaged workforce
- Supporting our local communities
- Responsible sourcing
- Offering customers safer and more eco-friendly products
- Operating efficiently, ethically and responsibly
2023 Highlights
67%
Of our Executive Officers are diverse
$478M+
Invested in our local communities since 2018
17%
Reduction in our absolute scope 1 and 2 greenhouse gas emissions since 2021
16%
16% Reduction in scope 3 greenhouse gas emissions from 2021 base year
$9B+
Customer lifetime savings from Lowe's WaterSense® from products purchased in 2023
Strategy & Goals
Stakeholder Engagement
Lowe's proactively and regularly engages with our internal and external stakeholders — those groups who impact or are impacted by Lowe's operations —to better understand their needs and concerns and to guide our strategic decision-making.
Our stakeholders include:
- Associates
- Customers
- Suppliers
- Shareholders
- Local communities
- Industry associations
- Government entities
- Academia
- Nongovernmental organizations (NGOs)
Priority Topics
Understanding the priorities and expectations of our stakeholders plays an important role in how we set our strategies and goals as a responsible corporate citizen. We conducted an assessment in 2020 updating our topics and priorities guiding the development of our sustainability strategy and reporting.
- Supplier Social & Environmental Practices
- Climate Change, Energy & Emissions
- Product Responsibility
- Waste Management
- Natural Resources
- Workplace Safety
- Diverse & Inclusive Workplace
- Talent Acquisition, Development & Retention
- Associate Health & Well-being
- Organizational Culture & Management
- Community Engagement & Support
- Ethics
- Cybersecurity & Data Privacy
- Compliance
- Business Resilience
- Governance